Privacy Policy

Last updated: 9 November 2026

HCON Hi-Tech Software Solutions ("we", "us") respects your privacy. This policy explains what information we collect through hconhitech.com and our software products, and how we use it.

Information we collect

• Details you give us in enquiry forms or on WhatsApp: name, mobile number, email, business name and your requirement.
• Data you or your staff enter into software we host for you, such as client, property, resident, billing or stock records.
• Basic technical information such as browser type, device and pages visited, used to keep the website working and secure.

How we use it

• To reply to your enquiry, prepare quotes and provide support.
• To set up, run, back up and improve the software you use.
• To send service messages such as renewal reminders and important updates.

We do not sell or rent your personal information to anyone.

Your business data

Data you store in our software belongs to you. We access it only to provide hosting, backups and support, or when you ask us to. On request, we export your data in a common format such as Excel.

Sharing

We share information only with service providers we need to run our services (for example hosting, SMS, WhatsApp or payment providers), and only as much as they need. We may disclose information when required by Indian law.

Security

We use SSL encryption, password protection, role-based access and regular backups. No system is completely secure, but we take reasonable steps to protect your data.

Retention

We keep enquiry details as long as needed to serve you. Software data is kept while your account is active and for a reasonable period after, unless you ask us to delete it.

Your rights

You can ask us to show, correct or delete your personal information, subject to legal requirements, by contacting us at the details below.

Changes

We may update this policy. The latest version will always be on this page.