Terms of Service

Last updated: 9 November 2026

These terms apply when you use hconhitech.com or any software, website or app built, hosted or supported by HCON Hi-Tech Software Solutions.

Our services

We provide custom software development, ready software products (such as DealDock Broker CRM and Society Gate), website and mobile app development, hosting and annual maintenance (AMC). The exact scope, price and timeline for each project are set out in a written quote or agreement.

Quotes and payments

• Project work normally needs an advance payment before work starts, with the balance paid in milestones as stated in the quote.
• Subscriptions and AMC are billed monthly or yearly in advance.
• Applicable GST is charged in addition to quoted prices.
• If payment is overdue, we may pause hosting or support after giving notice.

Changes in scope

Work not covered in the agreed scope is quoted and billed separately. We will confirm any extra cost with you before doing the work.

Your responsibilities

• Give accurate information and timely feedback during the project.
• Keep your login passwords safe and manage access for your staff.
• Use the software only for lawful purposes and have the right to store the data you enter.

Ownership

Your data always belongs to you. For custom projects, ownership of the source code is as stated in your agreement. Ready products remain our property, and you receive a licence to use them while your subscription is active.

Hosting and availability

We aim to keep hosted software available at all times and take regular backups, but we cannot guarantee uninterrupted service. Planned maintenance is informed in advance where possible.

Third-party services

Domains, hosting, SMS, WhatsApp, payment gateways and app stores are provided by third parties and are subject to their own terms and charges.

Limitation of liability

Our total liability for any claim is limited to the amount you paid us for the related service in the previous 12 months. We are not liable for indirect losses such as loss of profit or business.

Governing law

These terms are governed by the laws of India. Courts in Pune, Maharashtra have jurisdiction.